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KAM Offshore Support Organisation Manager M/F posté par Danone

CDI - temps plein

Description de l'offre

DANONE SA is looking for a KAM Offshore Support Organisation Manager M/F in Saint Ouen.

Each time we eat and drink, we vote for the world we want to live in.

Danone’s mission is Bringing health through food to as many people as possible and we want to invite people to join the movement for a healthier world. We recognize the power people have to impact the world through their daily choices. Healthy food needs a healthy planet, and this is what our new signature Postuler maintenant >> embodies.

Danette, Evian, Activia, Volvic, Blédina, sound familiar to you? Do you know that behind these brands there is always Information Technology pushing them forward?

At Danone, we use advanced and innovative IT solutions which are implemented in all Danone units around the world to contribute to our mission: bringing health through food to as many people as possible. Don’t wait, Postuler maintenant >> universe and join the movement: your IT skills could be a real asset for the alimentation revolution!

(Postuler maintenant >>)


In Danone's Data & Technology framework, we need to secure 'Always on' activities and optimise delivery. DanIS is working with offshore Accenture team to optimise support and delivery of projects.
We need to optimise this organisation, to make it grow and evolve regarding the new expectations of our end users. 

This position is key : With the objectif to optimize results of our team in Manila for thousand of users in our 18 Business Unit around the World. 


The Offshore Organisation Manager will be in charge of

  • Challenging offshore supplier
  • Building and following continuous improvement programms for overseas delivery (project & support)
  • Extend scope of services
  • Define operational
  • Tactical delivery principals
  • Propose recommandation of strategical orientation depending on Danone objectives (Quality, Speed, Cost) and end user orientation
  • Challenge extension of transfer to Manila : challenge several domains to define action plan to push more scope (skils/knowledge transfer, impact on teams..)
  • Follow and adapt KPIs related to this activity (Support, Productivity..) depending on stakes and tools


Hard skills  :

You have a minimum of 10 years of experience in that domain

  • Knowing management of big projects
  • Understanding complex environments
  • Managerials skills to animate external supplier & link with Danone organisation and WBS (Worldwide Business Services) directors
  • Communication skills to promote best practices cross domain & cross business unit, challenging to fix ambitious objectives
  • Creative to imagine new ways of working when environment is changing
  • Analytic to be able to deduct main stakes, risk in a large quantity of information
  • Business user oriented to transform our support in a more user oriented direction
  • Good communication skills
  • French and English are necessary

If we just described your profile, please click the “apply now” button and upload your CV!


Mix 75g of Activia, 130g of a small Blédina pot, 50cl of an Evian bottle and add a drop of Fortimel ... you get 4 brands representing the 4 divisions of the Danone group: Fresh Dairy Products and Vegetables (Activia, Danette, Actimel, Alpro, etc.), Waters (Evian, Badoit, Volvic, Salvetat), Medical Nutrition (Fortimel, etc.), and Infant Nutrition (Blédina, Gallia).

All these brands are worn by 100,000 Danoners in the World. Don’t wait, vote for the world you want to live in and join the movement!


• Need Postuler maintenant >>?

• Follow our Danoners and our brands on Postuler maintenant >>, Postuler maintenant >>Postuler maintenant >>Postuler maintenant >>

• An overview of the premises: Postuler maintenant >> and Postuler maintenant >>Postuler maintenant >>

• What our trainees / alternates think about us: Postuler maintenant >>

• Learn more about our jobs on Postuler maintenant >>.


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