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Webmaster (H/F) posté par Voyages-SNCF.com

CDI - temps plein
30 Candidatures

Description de l'offre

Missions principales

Rail Europe is the official distributor representing all the European railways and networks : Postuler maintenant >>

We are looking for an individual to join our ecommerce Department as a Web master.  The qualified candidate will ensure the websites managed by our team are up-to-date and accurate in terms of the product and functionality setup. The candidate will be located in Paris, France and will report to the Sr. Director, Production (based in White Plains USA).

Activités détaillées

1) Manage the content & features of the transactional sections of the website on all the B2C and B2B assets

- Create and maintain product information by inputting details into the content/product information management system
- Coordinate with Content Manager to ensure the latest product changes implemented on the web sites
- Arrange and make various updates in the web site back office to ensure functionality of each individual site by updating parameters and labels as required
- Conduct weekly exchange rate updates and validating updated prices Other tasks as assigned

2) Web Support tickets follow up

- Follow up with resources to retrieve required information in a timely fashion
- Work closely with customers, travel agencies and inter-departmentally

3) Support helpdesk inquiries regarding the web site inquires, troubleshoot website issuesWeb Projects involvement
- Define the business requirements
- Coordinate the development with IT department
- Testing phases and non-regression
- Move to production

Profil recherché

  • Some college in Marketing, Business Admin, Travel and Tourism or other related studies
  • 2 years experience in a similar professional environment, experienced in project management/coordination in ecommerce or online media/publishing.
  • Basic understanding of internet technology, web design and usability, media space, search engines, online advertising and related business models.
  • Capability to work in a multicultural environment.
  • Capacity to analyze and go into details of issues encountered on the site.
  • Excellent communication and coordination skills to work with various team members.
  • Must be organized, practice effective time management and understand when a strong sense of urgency is required.
  • Ability to gain understanding of RailEurope portfolio of products and services.
  • Ability to understand and accommodate business needs while catering to the end user/consumer
  • Understanding of HTML, CSS and JavaScript.
  • Familiarity with any CMS is a plus.Self-starter who shows initiative and has a strong inherent desire for process improvement
  • Bi-lingual in English and French preferred

Numéro de référence


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