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UCaaS Product Manager posté par Arkadin

Dernier jour pour postuler
CDI - temps plein
2 Candidatures

Description de l'offre

Company Description

Boost your career with Arkadin, a fast growing global provider of cloud communications services and part of NTT Communications, one of the world’s largest telecommunications companies. You will play a vital role in a business whose solutions enable a more digitally connected workplace and contribute to a greener planet. With 56 operations centers in 33 countries, your talent will find a place to grow rapidly. Join a company whose people are #ContagiouslyEnthusiastic!

Job Description

We are launching a full new suite of Unified Communication products for the Online Service line to address the SMB/SME market worldwide. We will start in few countries with critical features around enterprise telephony and full unifiied collaboration to be purchased through an online customer experience. The Team is addressing all markets and the Product Manager is reporting to the VP of Online Products.

Your mission:

  • Manage product life cycle of the new telephony and unified communications suite,
  • Develop new hosted offers,
  • Work with our Technology Partner and entertain product relationship on product evolutions,
  • Train and support the Marketing teams on new and change on the products or on the offer,
  • Promote the new solution internally and support adoption programs,
  • Define and maintain the roadmap,
  • Work closely with Market Units to retrieve and analyse business requirements, 
  • Drive engineering development and features priorisation (agile mode),
  • Work with finance to define floor price, build and run cost optmisation,
  • Be the "go to" person for our presales engineer to answer product or offer related question.

Conditions requises


* Must have
- Must be strong in market analysis, competitive analysis, business case development, roadmap planning, pricing definition and new service/product launch
- Experience with unified communication solutions, Cloud based IP Telephone Solutions , ideally with Cisco UC / telephony and HCS or BroadSoft environment
- Strong product management skills in a technical industry, knowledge of the UC industry desired
- Technical degree: IT, Computer Science, or Electrical Engineering is required / Business degree: highly desired
* Nice to have
- Ideally experience with telephony or collaboration industry,
- Experience on the mobile calling industry (MVNO or Telco)

About you:

- Fluent English mandatory 
- Must have the ability to take ownership of a problem and drive it to a successful conclusion.
- Must have excellent written and verbal communication skills.
- Must be highly driven, self-motivated, and able to drive and motivate others.
- Closely monitor program progress, escalate issues quickly with action plans.
- Effectively communicate and report status.

Additional Information


  • Arkadin est signataire de la Charte de la Diversité afin de favoriser l’insertion de personnes en situation de handicap.



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