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Technical Support Manager posté par Dassault Systemes

CDI - temps plein
Pologne, Krakow
N/A
2 Candidatures

Description de l'offre

Are you highly motivated, driven to achieve goals, team-oriented, ready to take advantage of unique opportunities and dedicated to customer satisfaction? Then you have come to the right place!

As an employee of the world's leading manufacturing software, you'll join vast and diverse network of talented professionals; enjoy great career opportunities; be provided with training and education opportunities that you'll need to succeed; work on with best in class Products and biggest companies, helping everyone from various organizations work smarter.

 

Responsibilities:

Technical support delivery for Dassault Systemes products (MES/MOM - DELMIA Apriso, DELMIA Ortems)

Maintain communication with systems administrators on the customers side in English

Reproduce and resolve incidents reported by the customers

Regular reporting of working progress

Work collaboratively with other departments in order to improve the product

Requirements:

Working experience in software development or on a similar position is nice to have

SQL skills proved in practice on MS SQL or Oracle platforms

Basic skills in administering MS Windows Server environments

Basic skills in software development (objective programming in .Net)

Knowledge of WEB Server/Browser technologies (HTML, CSS, JavaScript, ASP.Net)

Analytical skills

Strong customer orientation

Strong communication skills and taking personal responsibility for individual tasks and actions

Ability to prioritize tasks and to work effectively under pressure

Bachelor/Master's degree in the related field, preferably in Computer Science/Engineering

Fluent English is a must


Numéro de référence

312812

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