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Technical Support for French Speaking Customers (Complete Relocation Package to Greece) posté par Teleperformance Greece

CDI - temps plein

Description de l'offre

Do you have excellent communication skills in French? Work with our Technical Support team for French Speaking Customers
We are hiring French speakers to follow a 4-week training and work as technical support Interaction Experts for a large American manufacturer of hard disk drives, flash memory & other data technology products.

What your responsibilities will be:

Answering inquiries about products specification via phone, chat and email
Providing troubleshooting for various technical issues.
Maintaining solid customer relationships by handling their questions and concerns with speed and professionalism
Performing data entry

Conditions requises

Excellent communication skills in French (near native level)
Good command of English (B2+)
Technical research skills to troubleshoot customer problems.
Advanced internet research skills
Hardware and software Medium to advanced knowledge.
Prior experience in technical support will be considered as an advantage

What we offer:

🛫  Complete relocation support (flight ticket to Greece, 2-week hotel accommodation, pick-up & drop,  assistance finding an apartment, real estate fee covered by us), when applicable
💳  Competitive monthly salary + 2 extra salaries per year
👨🏻‍⚕️  Private Health Insurance
🎁  Numerous benefits and discounts
📖  Full training by certified instructors
↗️  Professional growth & development opportunities
🎈  Special events as well as community & social responsibility initiatives
📘  Free online Greek language courses
🏢  State of the art premises, providing a great working environment with relaxing break areas
🏆  Work for a Great Place to Work-Certified Company that fosters diversity

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age. For these reasons, we invite you to join our big family of more than 9000 people from 91 nationalities.

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