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Salesforce Solutions Project Manager - EMEA posté par Pernod Ricard

CDI - temps plein
6 Candidatures

Description de l'offre

Position Summary

Responsible for EMEA IT salesforce solutions project management and deployment, with a strong focus on business requirements gathering and analysis; SFDC configuration and solution governance; and vendor development oversight/coordination.

Responsibilities & Key Missions
Project Management:
  • Team SFDC Solutions Lead: Oversee SFDC EMEA SFA environment, manage SFDC configuration for EMEA SFA solution and configuration for new deployments, enhancements and migrations in coordination with SFA solution vendor
  • Manage SFA solution deployments and evolutions within the EMEA region in coordination with the EMEA Program Lead and local SFA project managers, using project management and system development life cycle methodology (including documenting and analyzing business requirements and functional specifications, developing process flow documentation, engaging with solutions architect to define the high-level solution design, coordinating solution testing, managing documentation and conducting trainings)

Solutions Delivery & Application Maintenance:

  • Oversee vendor development approach in coordination with EMEA solutions architect, managing overall solutions roadmap, objects, documentation and governance
  • Implement functional evolutions of applications in coordination with solutions vendor
  • Ensure solutions documentation is up to date
  • Consulted in level 2 support requests as a technical expert, including assisting affiliates with enhancements and configuration changes in SFDC related to support and enhancement requests
  • Oversight of ticket management and support from SFA solution technical vendor
  Scope and Perimeter
  • Number of person to supervise (direct / indirect):  0
  • Perimeter of the job:
q Local (ratio % :)                                                             þ International (ratio% ) Professional relocation/travelling (% of time working):

Due to the nature of the job and number of affiliates in the Pernod Ricard EMEA scope, travel is expected to represent 30% of the time

Required Skills Technical skills:
  • Proven SFDC solution configuration and management
  • Strong Microsoft Project, PowerPoint, Visio, Excel and Word Skills
  • Expertise in technical business requirement gathering and documentation
  • Expertise in coordinating testing efforts including writing test scenarios
  • Experience with data processing flowcharting techniques
Management skills:
  • Excellent project management skills, with a strong detail and task oriented focus
  • Strong interpersonal, communication and cross-cultural skills, with the ability to work well with international teams leveraging virtual collaboration tools
  • Good team player who is self-motivated, proactive, can multi-task and is innovative
  • Solid understanding of sales business process.
  • Strong analytical, conceptual, and problem-solving abilities

Experience and Qualifications

  • Bachelor’s degree in computer science, business systems, mathematics, engineering or related field
  • Total of 6+ years of previous experience in solutions delivery and/or IT project management
  • SFDC Certifications preferred 

Languages & Other Specific Skills

  • English: Fluent
  • French: Advantageous
  • Other European Language(s):  Advantageous

Numéro de référence


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