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IT specialist / IT support / FR EN (F/M) posté par Hays Luxembourg

CDI - temps plein
LU - Luxembourg
€40,000.00 - €45,000.00 / an

Description de l'offre

General Characteristics : • Provides technical support services related to hardware, software or networks. • Participation in local and global IT projects. Representative Activities: • Provides support to users based in different European locations (Luxembourg, France and Spain). • Proactively identifies, researches, analysis, and resolves IT problems (ex: network and servers monitoring). • Installs, sets up, maintains and solves problems on servers, computers, mobile barcode scanners, laser and thermal printers ,switches, tablets, hand held wireless scanners, wireless vehicle mounting devices, photocopiers, fax machines, Wi-Fi devices and environment, mobiles and fixed phones. • Installs Windows update on servers and manage automatic computers updates via WSUS. • Manages Active directory and GPO (Luxembourg, France and Spain sites). • Manages data backups . • Manages the Central Phone systems. • Manages IT purchasing (found and negotiate the best prices, creates Pre purchase order and CAPEX, …). • Manages all the local IT contracts (server and printers maintenance contracts, mobile phones, photocopiers, …). • Updates current IT documentation (procedures, diagrams, …) and creates new ones. • Works on local projects. • Being part of global initiatives and projects. • Manages the IT stock and anticipates the needs. • Cabling. Behavioral Competencies: • Rigorous, organized, flexible and autonomous • Strong communication, facilitation and presentation skills • Hands-on mentality and able to manage the workload according to business priorities • Able to keep strict confidentiality in performing your duties • Team player, proactive, eager to learn and build and ready to go the extra mile • Ability to work in an industrial, multicultural environment • Demonstrates and actively promotes company values. Qualifications/Experiences: • 2-year degree in IT • 3 years in a similar position Technical skills: • Windows server 2012-2019 • Windows 10 pro • Office 365 • Nutanix, Hyper-V or Vmware • Active Directory, DHCP, GPO • Networking inc VLAN’s (HP and Cisco switches programming knowledge is an asset); • NAS, SAN,; • IP phone systems; • Microsoft certification is an advantage; • Availability to travel (2 days per month in France, 2 days per year in Spain); • Fluent in French and English; Spanish is an asset; • To be ready to answer calls in case of emergency even outside the office hours.

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